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Frequently Ask Questions(FAQ)
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Q:
Is this
method of saving files convenient for me? |
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A:
Almost 95% of computer users DO NOT back up their
files, and always is late to have them back after a
disaster. This method provide you a safe place
externally where to save your files and used them
ANYWHERE. |
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Q:
Do you have a discount for the
year contract? |
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A:
This
service is cheaper that to have an external hard drive
and carrying it around. Our prices are monthly
and an invoice via email will be sent to you at the
end of the month to be paid from the 1 thru the 5th.
of each month. ANNUAL contracts will have a 10%
discount and customers will be billed every 12
months via email. |
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Q:
From
where can I access my files? |
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A:
From ANYWHERE since you
have internet access. You do not need your
actual computer. In the case your computer breaks down
you can download the files that you save from the
server to ANY other one computer or just print from
there! What convenient!! |
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Q:
Do I need a special or unknown
software to download? |
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A:
NO. You just copy from your computer to the place
assigned to you to save there a backup, and when you
need those files just login into your account and
download, print or open t=from there from any other
computer, even a rental one!!! |
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Q:
Are there any other fees
involved? |
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A:
NO. Our fees are based
on a one time charge depending on the package of your
selection. NO hidden fees, and the BEST flyer design
and price in the market. |
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Q:
What are the packages costs
and features? |
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A:
We have five (3) different packages as you can see
below. You can migrate between packages just letting
us know at
info@doabackup.com in 24hours advance.
●
Home Plan
($9.99 monthly) 1
GB disk space, No setup Fees, Login
Account
●
Office Plan
($19.99 monthly) 3 GB disk space, No setup fees, Login
Account
●
Business Plan
($29.99 monthly) 5
GB disk space, No setup fees, Login Account
We are always in the
process to serve you better. Please check often for
new packages and upgrades.
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Q:
How long will this process take? |
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A:
The process will take the time for you to setup
an easy account, select the package and do the initial
payment. It is a 5 minutes process in most of the
cases and very secure! |
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Q:
I already paid for a package but
decided to cancel. Can I receive my money back? |
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A:
The Virtual Flyer does not give any refunds on
packages that were in use, if you have more questions
please contact customer service at
info@doabackup.com
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